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This article is for the privacy-aware user who would like to know how to retrieve/delete data. If you don't remember what data is stored about you, check here

Keep in mind that the current status of the IT in AEGEE does not allow for automatic data gathering, hence it could take some time to fulfil the request of deletion.

Data gathering info definitely will take a longer time and you may be disappointed of what you find anyway (we are not data hoarder so idk what interesting data beyond your email address you expect to find), so don't ask please

To request a deletion of your data, ask support in the helpdesk

Step-by-step after we receive your deletion request

  1. We will check the mailing list server against the address you have provided. If you have more than one email address, please check by yourself for the other addresses on the subscriber's corner
  2. We will check the intranet records against the Name&Surname you have provided.
  3. We will check the statutory event data from 10 years ago to the past (more than 10 years ago); see caveat below
  4. We will check the Gsuite records of your user (your @aegee.eu inbox/account)
  5. We will check the history of your helpdesk requests (including this one you are about to file/just filed)
  6. We will delete the records of your names from those sources
    1. Notice there is no way to recover data from google drive, shall your Gsuite account be terminated


Caveat

We cannot remove data that have been submitted for operational purposes. In other words, if your name appears in the attendance list of the agora (statutory event system) of the last 10 years, we are required by law to keep this data for the purpose of reporting the operating grant by the European commission.

To request a downloading of your data, ask support in the helpdesk

Keep in mind it can take a LONG time to fulfil this request, as described in the first info box. It is a manual job done by volunteers like you, so be kind please (smile)

Step-by-step after we receive your data download request

  1. We will check the mailing list server against the address you have provided. If you have more than one email address, please check by yourself for the other addresses on the subscriber's corner
  2. We will check the intranet records against the Name&Surname you have provided.
  3. We will check the statutory event data
  4. We will check the Gsuite records of your user (your @aegee.eu inbox/account)
  5. We will check the history of your helpdesk requests (including this one you are about to file/just filed)
  6. We will try to export the data records from those sources.
    1. Currently it's only easy for point 1 and 4.
    2. It may not be in human-readable format (csv) but in machine-readable format (json). This is due to be fixed by April 2019




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